Refund Policy

Last updated 2 September 2026.

These are digital products you download, so refunds are not automatic — but if a guide did not work for you, we want to hear about it and make it right.

The window

You can request a refund within 15 days of your purchase. Requests after 15 days are generally not eligible.

How to request one

Email support@aimomtools.com from the address you bought with, and tell us what went wrong. A person reviews every request — we usually reply within a few business days. There is no form and no automatic approval or denial.

What happens when we approve one

The refund goes back to your original payment method through Stripe, and your access to that guide is removed. Files you have already downloaded stay on your device, but you will not be able to download the guide again. Buying the guide again later restores access.

We may decline a request where it is clear the full guide was downloaded and used and the refund is being asked for on that basis — but that is a judgement call, not a policy of saying no. Tell us what happened.

Statutory rights

Consumers in some regions have a statutory right to cancel a purchase within 14 days. That right can end once download of digital content begins and you have acknowledged it. Our 15-day policy above is offered regardless, and nothing here limits a right you have under the law that applies to you.

Chargebacks

Please contact us before disputing a charge with your bank — a dispute is slower for everyone and we can almost always sort it out directly.

Contact

SC Family Ventures LLC (dba AI Mom Tools) — support@aimomtools.com.